Blog
One Philly SNAP Support Plan and Emergency Food Resources
Dear Family,
As part of our commitment to keeping our kinship families informed and supported, A Second Chance, Inc. is encouraging you to review and share the following important update about SNAP benefits from the City of Philadelphia with your networks and communities.
We recognize that many of us may be personally affected, and we want to ensure that everyone is aware of the resources and assistance available during this time, as community programs and support organizations continue to experience high demand and limited capacity.
City Launches the One Philly (SNAP) Support Plan
In response to the ongoing federal government shutdown and its impact on food access programs like SNAP (Supplemental Nutrition Assistance Program), Mayor Cherelle L. Parker has launched the One Philly SNAP Support Plan, a coordinated grant effort among City departments, nonprofits, and community partners to ensure no Philadelphian goes hungry.
Resources Available to all Philadelphians
Many City departments and local partners continue to provide essential services to residents affected by the shutdown:
- Philadelphia Water Department: Assistance programs for water bills and service continuity.
- Emergency hotline: (215) 685-6300
- General Inquiries: (215) 685-6300
- Department of Revenue: Payment plans and hardship assistance.
- For questions about taxes: (215) 686-6600
- For questions about water bills: (215) 685-6300
- Department of Human Services (DHS): Support for children, youth, and families in need.
- For information: (215) 683-4347
- Department of Behavioral Health and Intellectual Disabilities Services (DBHIDS): Behavioral health and recovery supports.
- Emergency suicide or mental health crisis line: 988 or 215-685-6440
- Intellectual disAbility Services (supports and services for all ages): 215-685-5900
- Mental health and addiction services, with or without insurance (CBH Member Services): 888-545-2600
- General DBHIDS information (nonemergency administrative services): 215-685-5400
- PECO and PGW: Utility assistance and payment arrangements.
- PECO Emergency: 1-800-841-4141
- PECO Customer Service: 1-800-494-4000
- PGW Emergency Hotline: (215) 235-1212
- PGW Customer Service: (215) 235-1000
- Office of Community Empowerment and Opportunity (CEO): Financial empowerment, benefits access, and housing stability programs.
- Contact: (215) 685-3600
- Neighborhood Energy and Community Assistance Centers (NCACs): In-person help connecting residents to resources and benefits.
Visit the website to contact your nearest NCACs
Read the SNAP Benefits Change blog to stay up to date with the latest information.
Free Food Finder
Residents can find nearby food sites and meal programs through the City’s Free Food Finder. Flyers and postcards are available in more than 10 languages to help spread the word.
How You Can Help
Please take a moment to share this information with your family, friends, neighbors, and community networks. Spreading awareness of these programs helps ensure every Philadelphian knows where to find help during this challenging time.
Thank you for your continued dedication to serving our city and supporting our communities.

